Returns and Refund Policy

Please note that we do not accept returns on purchases. All sales are final.

Exchange Policy

At VASTRA Fashion Hub , we strive to provide the highest quality products to our customers. Please carefully read our exchange policy before making a purchase:

No Returns, Refunds, or Exchanges:
•⁠ ⁠We do not accept returns, provide refunds, or offer exchanges for any products once they have been purchased.

Exchange for Defective Products:
•⁠ ⁠In the rare event that you receive a defective product, we will exchange it under the following conditions:
– Unboxing Video Requirement: A clear and unedited unboxing video must be provided as proof. The video should start from the sealed package and show the entire unboxing process, clearly highlighting the defect.
– Notification: You must notify us within 5-6 days of receiving the product. Any claims made after this period will not be entertained.
– Inspection: Upon receiving your claim, our team will review the video. If the product is deemed defective, we will process the exchange.

Please note that exchanges will only be made for defective products and not for any other reasons.

Thank you for understanding and supporting our policy.

For any questions or further assistance, please contact our customer service team at
vastrafashionhub1@gmail.com

Thank you for shopping with us!